Director, Administrative IT, UC Berkeley’s Information Services and Technology

University of California, Berkeley
June 9, 2020
Berkeley, CA
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About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world’s leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

UC Berkeley’s Information Services and Technology (IST) division is a trusted and strategic campus partner, supporting the teaching, research, and public service goals of faculty, students, and staff, financially sustainable, and providing services for the campus common good. This position is a key role in the Enterprise Applications unit in IST that oversee the operations of software solutions that support mission-critical applications used to operate the University.

The Director of Administrative IT leads an organization that provides support for administrative enterprise application systems, as well as web application development and support for departments. This position is also responsible for architecture standards and best practices and production support of enterprise applications. To ensure the success of these mission-critical systems, the department includes a blend of technical and functional experts who will test and implement new features, respond to customer issues and campus needs, and keep all systems running optimally.

The Office of the CIO and Information Services & Technology (OCIO/IST) believe in and foster a workplace environment where people can bring their diverse skills, perspectives and experiences toward achieving our goals through a process of critical inquiry, discovery, innovation, while simultaneously committing to making positive contributions towards the betterment of our world.

In addition, members of the OCIO/IST community have created and endorse the following values for our organization to augment and amplify the campus principles:

  • We champion diversity.
  • We act with integrity.
  • We deliver.
  • We innovate.

Diversity, Inclusion, and Belonging are more than just suggestions for us. They are the guiding principles underlying how we come together, develop leaders at all levels of the organization, and create an environment that unites us. We affirm the dignity of all individuals, call upon our leaders to address critical issues with

integrity and intention, respect our differences as well as our commonalities, and strive to uphold a just community free from discrimination and hate.


  • Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
  • Oversees completion of complex assignments requiring working knowledge of key business principles and practices.
  • Finance management: establishes and assures adherence to budgets, schedules, work plans and performance requirements; oversees system development cost estimates, budgets, and schedules.
  • Oversees through subordinate managers the analysis of the needs of functional departments and helps to establish priorities for feasibility studies and systems design and implementation to develop new and/or modify information processing systems.
  • Coordinates with functional departments involved in system requirements, techniques, and controls.
  • Staff and team management: selects, develops, and evaluates personnel to ensure effective operation; develops management skills in subordinate staff.
  • Provides guidance and direction for achievement of objectives (operational and budget processes, staff FTE, finance, human resources and space planning); may be called upon to initiate change, by modifying and altering existing procedures and methods.
  • Leadership: interacts with senior technical or campus management on matters impacting multiple technical or functional areas; presents to governance committees and senior campus management.
  • Advises senior management on controversial situations, customer negotiations, or influencing and persuading other senior level managers.

Required Qualifications

  • Requires extensive and in-depth knowledge of Information Technology principles, theories, and concepts to manage functional area(s) and provide solutions.
  • Requires in-depth knowledge of the functional area and business strategies.
  • Requires in-depth knowledge of, or the ability to quickly learn, the department and division’s goals.
  • Requires knowledge of policies and procedures and ability to determine a course of action based on these guidelines.
  • Clearly understands the needs and concerns of the user groups in the organization and applies knowledge to better meet those needs.
  • Demonstrates ability to carry out extremely complex assignments requiring expert knowledge of key business principles and practices.
  • Requires the ability to change the thinking of, or gain acceptance from, others involving project work and initiatives.
  • Ability to work in a complex, decentralized, consensus-driven environment, with a combination of structured and unstructured constituencies required.
  • Requires knowledge of advanced Information Technology principles, theories, concepts, architectures, and technologies to manage and provide solutions to complex and multi-dimensional problems.
  • Minimum 5 years managing information technology teams and/or projects.

Bachelor's degree in related area and/or equivalent experience/training.

Preferred Qualifications

  • Experience leading and managing information technology within higher education preferred.
  • Experience with human capital management, document management, and service management systems preferred.
  • Advanced degree in related area and/or equivalent training/experience preferred.
  • PMI and ITIL certification preferred.

Salary & Benefits

For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

For the complete University of California nondiscrimination and affirmative action policy see:

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