Director, Network Services

United Technologies
Published
July 1, 2019
Location
Atlanta, Georgia
Job Type
Apply on Website
https://jobs.utc.com/job/atlanta/director-network-services/1566/12062496
Page Views
42

Description

Job ID 01322165

This position is for the Director of Digital Networks at Carrier Corporation. This role will establish and maintain a global network services team, including a Network Operations Center. The successful candidate will maintain a high availability of critical communication services and platforms across a global network of multiple data center locations and field sites.

Essential Responsibilities

  • Maintain enterprise focus and develop strategies, roadmap and investment plans to align with and support critical business objectives
  • Provide lifecycle management of all communications platforms and services
  • Proactively drive service improvements and implement required changes to deliver operational excellence
  • Manage capacity to meet service levels and maintain a 12-month rolling capacity plan that reflects current and future business needs
  • Lead multiple complex projects that are executed flawlessly to plan

Education / Certifications

Bachelor’s Degree in related field desired, work experience may be considered in lieu of degree.

Basic Qualifications

  • Strong technical networking backgrounds with at least 12 years of relevant, proven and broad experience
  • Extensive knowledge of Microsoft collaboration technologies and product expertise, including O365, Exchange, Lync/Skype for Business and Teams
  • Extensive experience with cloud technologies (Azure, AWS, Google) and related networking
  • Knowledge of and experience working with SD WAN technologies, including Cisco iWAN
  • Knowledge of key network security practices and protocols
  • Experience developing a network services team and NOC, including establishing key network-supplier relationships to serve the needs of a global economy
  • Strong interpersonal, verbal and written communication skills
  • Ability to lead and manage in a diverse and global team environment
  • Ability to exercise sound judgment in complex problem-solving situations
  • Strong background in project planning and management principles

Preferred Qualifications

  • Recent experience building a network services team of employees and business partners from the ground up preferred
  • Recent experience building a global network transformation program to improve access to cloud-based services, leverage the Internet and lower costs

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