Senior Business Analyst – Technical Writer

Citi
Published
May 27, 2021
Location
Hungary
Job Type
Page Views
8

Description

Citi Hungary is looking for a Senior Business Analyst - Technical Writer who will be responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. Our new colleague will contribute to continuous iterative exploration and improvement of documentation.

As a Senior Business Analyst/Technical Writer you will:

  • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
  • Create and maintain user documentation and training materials
  • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
  • Support system change processes from requirements through implementation and provide input based on analysis of information
  • Consult with business clients to determine system functional specifications and provides user and operational support
  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
  • Has the ability to operate with a limited level of direct supervision.
  • Acts as SME to senior stakeholders and /or other team members.

Qualifications:

  • 4-6 years of relevant experience
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
  • Proven interpersonal, data analysis, diplomatic, management and prioritization skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to manage multiple activities and build/develop working relationships
  • Proven self-motivation to take initiative and master new tasks quickly

Education:

  • Bachelor's degree/University degree or equivalent experience

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